Privacy Policy
Last Updated: 2026
Frankie and Luna ("we," "us," "our," or "Company") operates frankieandluna.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, which promotes Fair Go Casino and related gambling affiliate services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide through contact forms or email inquiries.
- Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies: Information stored on your device through cookies and similar tracking technologies.
- Usage Data: Information about how you interact with our Website, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- To track affiliate referrals and commissions related to Fair Go Casino and partner casinos.
- To conduct website analytics and understand user behaviour.
- To improve our Website content, functionality, and user experience.
- To respond to your inquiries and provide customer support.
- To comply with legal and regulatory obligations in Australia.
- To prevent fraud and enhance Website security.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience and track affiliate activity. We use:
- Essential Cookies: Required for Website functionality.
- Analytics Cookies: Help us understand how users interact with our Website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals to Fair Go Casino and partner sites.
- Marketing Cookies: Track user behaviour for affiliate and promotional purposes.
You can control cookies through your browser settings and opt out of non-essential cookies. However, disabling certain cookies may affect Website functionality. For more information, visit allaboutcookies.org.
Third-Party Links
Our Website contains links to Fair Go Casino, other gambling operators, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these third-party websites. We strongly encourage you to review their privacy policies before providing any personal information or engaging in gambling activities. Your use of third-party sites is governed by their respective terms and privacy policies.
Your Rights
Under Australian Privacy Principles (APPs) and relevant privacy legislation, you have the right to:
- Access the personal information we hold about you.
- Request correction or amendment of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Object to the processing of your data for direct marketing purposes.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
If you are located in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR). If you are in the United States, certain rights may apply under the California Consumer Privacy Act (CCPA) and similar state laws.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Australian law. Affiliate tracking data is typically retained for the period necessary to process commissions and comply with regulatory requirements. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@frankieandluna.com
We will respond to your inquiry within 30 days of receipt. For complaints regarding privacy breaches, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.